AI tools · plain English, no mystery

AI that works for you — never instead of you

Think of it as a tireless assistant that drafts, watches and reminds — while you stay in charge of every word your customers see. Here's what that actually means for your business.

The tools

What they do, and what you get

Website Assistant Live — try it on this site

The problem: people visit your website at 9pm with one simple question — "do you deliver to Sketty?", "how much is a small loft conversion, roughly?" — and when nobody answers, they move on to the next result.

  1. 1A visitor types their question into a little chat window on your site — in Welsh or English.
  2. 2It answers instantly — using only the facts you've given it. It never guesses, never makes promises, and always says who it is.
  3. 3If it can't help, it takes their name and number — and you get the enquiry instead of losing it.
What you get

Enquiries you'd have lost while you were working, sleeping or on the tools — answered politely, captured properly, and waiting for you in the morning. The assistant answering questions on this very site is the same product. Message for details.

Every Page in Welsh — our Welsh translation service

The problem: your organisation is expected to publish in Welsh — but every update means chasing translators, waiting days, and hoping nothing slips out unchecked. The Welsh Language Commissioner's own guidance warns against machine translation without human review.

  1. 1Copy and paste text, drop in a Word or PDF file, or paste a web address — it can even import a whole website page by page. No compiling, no chasing.
  2. 2AI drafts the Welsh using the Welsh Government's own approved terminology and a vocabulary built from the Welsh you've already published — growing with every job — then every line is checked by grammar technology developed at a leading Welsh university.
  3. 3A named Welsh speaker on your own team reviews everything side by side, raises queries where needed, and signs off every word. Nothing can be exported without that sign-off.

Built for organisations with Welsh Language Standards duties — and anyone publishing in Welsh. Read about the full Welsh translation service.

What you get

No more translating — and no more paying for translation. Your Welsh speakers just proof-read and approve, and the audit trail writes itself: a bilingual record of every job, an evidence log of every sign-off, and a plain monthly report. Export it however you need — Word document, spreadsheet or web-ready — and give your staff their hours back for the work they're actually there to do. Message for details.

Our rules

AI you can trust in front of your customers

Straight answers

Questions owners actually ask

Will it sound robotic?

No — it learns how you talk. Before anything goes live we show you real examples in your voice, and we don't switch it on until you're happy they sound like you on a good day.

What if someone asks it something it doesn't know?

It says so, politely, and takes the person's details so you can answer personally. It's built to never guess — an "I'll get the owner to call you" beats a wrong answer every time.

Do I need new equipment or an IT person?

No. Everything runs on what you already have — your existing phone and website. If you can approve a message, you're qualified.

What does it cost to run?

A simple monthly price agreed up front, cancel anytime. Because the tools are efficient to run, the price stays small — a fraction of what the big-name services charge for the same job.

Curious?

See it working with your own facts

Drop us a line and we'll show you the assistant answering real questions with your business's actual facts — free, no obligation, in plain English.

Email Swansea Digital